Privacy policy
Last updated: June 2026
At TiddMetalArt, we are committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit, contact us, or make a purchase from our website.
1. Personal Information We Collect
When you visit the site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.
Additionally, when you make a purchase, attempt to make a purchase, or submit a request via our contact forms (for custom metalwork and orders), we collect specific information from you. This includes your name, billing address, shipping address, payment information, email address, and phone number.
2. How Do We Use Your Personal Information?
We use the information we collect to fulfill any orders or custom requests placed through the site. This includes:
Processing your payment information securely.
Arranging for shipping and courier delivery for your metal art and custom pieces.
Providing you with order updates, invoices, and confirmations.
Communicating with you directly regarding custom design specifications or queries.
Screening our orders for potential risk or fraud.
3. Sharing Your Personal Information
We do not sell your data. We only share your personal information with trusted third parties to help us run our business and safely deliver your items. For example:
Squarespace: We use Squarespace to host and power our website.
Shipping Couriers: We share your name and delivery address with our shipping providers to ensure your orders are delivered safely.
Payment Gateways: Your payment details are processed securely through our integrated payment providers to finalize transactions.
4. Your Rights (UK & GDPR)
Because we are based in the UK, you have the right under the UK GDPR to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the email address below.
5. Data Retention
When you place an order or submit a custom inquiry through the site, we will maintain your information for our records so we can manage your order history and handle any future customer service or design requests, unless and until you ask us to delete this information.
6. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact us by email at:
TiddMetal@gmail.com